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The Vix drives do not use the standard pins for RS232 communications. The pinouts are as follows:

VIX----------FUNCTION
Pin 3---------GROUND
Pin 4---------RX
Pin 5---------TX

PC-----------FUNCTION (9 pin connector)
Pin 2---------RX
Pin 3---------TX
Pin 5---------GROUND

The cable must be a crossover cable. This means that pin 2 on your PC must be connected to pin 5 on the Vix and pin 3 on your PC must be connected to pin 4 on the Vix.

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